Impact+on+Organizational+Effectiveness



 As we stated earlier, Organizational Learning (OL) is one of the benefits of KM.

Huber (1991) considers four constructs as integrally linked to OL: knowledge acquisition, information distribution, information interpretation and organizational memory. The diagram below depicts the process that enables OL.

....................................................... Figure 1. The KM/OM/OL Model (Jennex and Olfman,2002)

Of course there is the potential for many more benefits. Please go to the next page to review them.