Benefits5

There are many KM benefits, both quantitative and qualitative. Figure 1 lists some of the many potential benefits to organizations who invest in Knowledge Management.

Fig. 1 Potential qualitative and quantitative benefits

Although the scope of this project / time limitation prevents us from describing how all these benefits are realized, we can take time to show two important benefits, improved productivity and better decision making. In Figure 2 you will see that the top of the graphic starts with KM already in place (information is readily accessible and more easily shared so that communication is improved and collaboration is enhanced). Follow the chart flow to see the how these advantages come about.

Fig. 2 KM results in improved productivity and better decision making. ....... Back ........................................................................................ Next (Creation & Acquisition)